Frequently Asked Questions

We want to make sure that parents, guardians, and referring professionals have all the information they need before sending their child or patient to Hermitage Hall. Please find answers to the questions we get most often outlined below. If you have additional inquiries that are not covered here, please reach out to us for further guidance.

When is visitation?

Due to the COVID 19 pandemic and our desire to keep each resident safe we are unable to provide on site visitation at this time. We hope to reinstate site visitation once we are able to do so in a safe manner.

When can my child make phone calls home?

Outgoing phone calls can be made by residents Monday through Friday from 6–9 p.m. CST and throughout the day on Saturday and Sunday.

How long does the admission process take?

The admissions process typically takes about one to two hours, but our staff will work with you to make the process as easy as possible.

What is the average length of stay?

Our program is designed to be six to nine months. However, we create individualized treatment plans to meet the needs of each resident.

Are there religious opportunities?

Hermitage Hall does not have a religious affiliation, but residents are welcome to worship as they please.

Are there times when residents can be off campus with their guardians?

Yes, residents can earn off-campus day and overnight passes as they progress in their treatment.

How frequently do clients get to go outside?

All residents receive gym and recreation time daily. If the weather is nice, residents can go outside for recreation time. During poor weather, the residents have access to a full-size gymnasium and indoor recreation areas.

Reach Out for Help Today

Our admissions staff is available Monday through Friday from 9 a.m to 5 p.m. (CST). Call 615-742-3000 to get started. For questions about our programs, you can also use our online contact form. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.